About Us
Why we do what we do
Our fundamental belief is that B2B innovation happens close to the customer. Whether your innovation goals are realized in new products, services, outcomes or markets, the more transformational the innovation is, the more your customer experience motion must evolve in order to bring it to life.
From research and experience, we've observed that the B2B technology innovation programs with the most lasting market impact shared a common attribute. In these programs, the professionals working directly with customers learned and innovated at every step in the lifecycle.
Hexperien was founded to help your team harness their power and accelerate innovation.
Who We Are
We are hands-on innovation practitioners operating with leadership experience as corporate executives and intrapreneurs in high-growth lines of business. Our expertise comes from deep industry experience in cloud and communications technology verticals, proficiency from hands-on implementation innovating products and markets for customer success in the Fortune 100, and ecosystem partners.
Our Leadership Journey
Erika Strandell, Founder and Principal, is a lead consultant with 20 years' experience driving business growth in the information and communications technology industry. Her leadership roles in product management, customer success, consulting, and market development consistently find her in the exciting middle of B2B customer co-creation where innovation happens. Bridging hands-on cross-functional experience with industry giants and a unique approach grounded in leading edge customer experience strategy practices, Erika is known for helping clients accelerate through the cloudy beginning to realize the promise of B2B value.